Privacy Policy

Azimuth is a service that simplifies the acceptance of cryptocurrencies as payment for goods and services provided by Azimuth Technologies, Inc. (“Azimuth” or “we” or “us” or “our”). This Privacy Policy (the “Policy”) helps explain how we collect, use, store, and protect your information when you use our website at https://info.azimuth-services.io, the Azimuth service or any Azimuth API or third-party applications relying on such API, or any other websites, pages, features, or content related to the Azimuth service (collectively the “Services”).

Please read this Policy carefully along with the Azimuth Terms of Service (the “Terms”), which describe the terms under which you use the Services. If you have any questions, please contact us at [e-mail] or [e-mail].

Acceptance of Privacy Policy By accessing and using our Services, you signify your acceptance to the terms of this Policy. If you do not agree with or you are not comfortable with any aspect of this Policy, you should immediately discontinue access or use of our Services.

Changes to this Policy We reserve the right to modify this Policy at any time, and when required by law, we will notify you of changes to this Policy. If we make any material changes, we will notify you via the email currently on your account with us or by means of a notice on our Services prior to the change becoming effective.

Scope of this Privacy Policy This Privacy Policy only applies to non-custodial Azimuth Services. The scope of this Privacy Policy applies to all individuals who interact with Azimuth's website or use its services, regardless of whether they are custodial users or not. This includes visitors to the website, users who sign up for an account, and individuals who provide personal information to Azimuth through other means. The Policy also covers the information that Azimuth collects from third-party sources, such as affiliates, and the information that is automatically collected when you use the services, such as device and connection information and metrics and performance data. In essence, the Privacy Policy governs all personal information that Azimuth collects, processes, and stores about individuals who interact with its services.

Protection of Users and Business We are committed to protecting both our users and our business from any aspect that can be problematic and serve against us. We implement appropriate measures to prevent unauthorized access, disclosure, alteration, or destruction of data.

Accuracy of Crypto Prices We fetch crypto prices from Coingecko, with a fetch interval of [60 seconds]. Please note that the accuracy of the prices may be affected by Coingecko's latency.

Non-Receivement (Lost) Funds In the event of non-receivement (lost) funds after an apparently successful transaction, both users and businesses should contact our customer support team immediately. We will investigate and provide assistance to help recover the funds. Azimuth takes all necessary measures to ensure that transactions are processed accurately and efficiently. However, in the unlikely event that you do not receive funds after a seemingly successful transaction, you should contact our customer support team immediately. This includes situations where funds may have been sent to an incorrect address or when there is a delay in receiving the funds.

Our customer support team will conduct a thorough investigation to determine the cause of the issue and provide assistance. In some cases, the funds may have been delayed due to network congestion or other technical issues beyond our control. In such cases, we will work with the relevant parties to resolve the issue as quickly as possible.

Please note that Azimuth cannot be held responsible for funds that are lost due to user error or negligence, such as failing to properly secure your account. It is your responsibility to ensure that you have taken all necessary precautions to protect your funds and account information.

Gas Prices Gas prices may fluctuate based on network traffic. We cannot control these fluctuations and we will not be liable for any resulting delay or loss of funds.

Data We Store We only store data that is necessary for the provision of our Services. This may include personal information, transactional data, and other user-generated content. We implement appropriate security measures to protect the data we store.

Fees We may charge fees for the use of our Services. These fees may be taken from either users or the business. Please refer to our Fees page for more information.

Information We Collect We receive or collect personal information when we operate and provide our Services, including when you install, access, or use our Services. Personal information is data that can be used to identify you directly or indirectly or to contact you. Our Policy governs all personal information we collect about you and obtain from third-party sources. This Policy does not apply to anonymized information as it cannot be used to identify you.

Automatically collected information:

• Metrics and Performance Data - We collect service-related, diagnostic, and performance information. This includes high-level information about your activity (such as how you use our Services and how you interact with others using our Services), and diagnostic, crash, website, and performance logs and reports.

• Device and Connection Information - We collect device-specific information when you install, access, or use our Services, including your IP address and your web browser software.